Charlotte-Douglas Airport Global Entry enrollment center
Live appointment availability, address, and Trusted Traveler services for the Charlotte-Douglas Airport in Charlotte, NC.
Next available appointment
No open slots right now
CBP isn't advertising any availability at this center. Slots typically appear when other applicants reschedule — check back, or set an alert in your TTP account.
Address
Charlotte-Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte, NC 28208
Hours
By appointment only — Monday through Friday, 8:00 a.m. to 4:00 p.m. local time. Hours vary by center; check the official notice when you book.
Trusted Traveler services
- Global Entry
Phone & timezone
(980) 235-1622
Local time: America/New_York
About Global Entry interviews
Once CBP conditionally approves your Global Entry application, you have to attend a short in-person interview before your membership is issued. The interview takes 10–15 minutes: a CBP officer reviews your travel documents, confirms residency, takes fingerprints, and takes a photo. You can attend any enrollment center — not just the one closest to your home — so booking flexibly across multiple centers can shave months off your wait.
The Charlotte-Douglas Airport center serves applicants in and around Charlotte, NC. This location processes Global Entry interviews only.